Frequently Asked Questions
Everything you need to know about your Carolinabalfour shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our curated fashion pieces may have varying fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
At Carolinabalfour, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize high-quality fabrics designed for longevity.